Admissions Guide
Planning Your Stay
What Families Should Know Before Move-In
Choosing a skilled nursing and rehabilitation center is a meaningful decision. Riverside Nursing and Rehabilitation Center, located at 4700 Cliffview Drive in Riverside, Missouri, welcomes families from across the Kansas City metro who need short-term rehab, long-term care, memory support, or veteran services. This guide explains how to schedule a tour, what happens during admissions, and how to prepare for arrival day.
You can also return to the Riverside homepage to review our short-term rehabilitation program, veteran care services, and photo tour of the campus.
Admissions Steps
Most families follow these steps when considering Riverside for themselves or a loved one:
- Contact our team. Call 816.741.5105 or use the form below to request a tour or ask initial questions.
- Schedule and attend a tour. Walk resident rooms, therapy areas, dining spaces, and outdoor areas. Meet nursing, therapy, and social services staff.
- Share medical and care history. Bring recent hospital records, medication lists, and physician contact information so our clinical team can assess needs.
- Review coverage options. Our admissions staff helps verify Medicare, Medicaid, private insurance, and VA contract eligibility when applicable.
- Complete paperwork and plan arrival. Social services coordinates room assignment, dietary preferences, therapy goals, and family contact details before move-in.
Questions about daily life on campus? Browse resident amenities and therapy services on our More Information page.
Questions to Ask During Your Tour
A campus visit is your chance to see how care works day to day. Families often ask about:
- Nurse-to-resident ratios and staffing on each shift
- Therapy frequency for short-term rehabilitation guests
- Meal options, special diets, and dining schedules
- Activities, chapel services, and social programs
- Family visiting hours and communication with staff
- Discharge planning and coordination with home health
- Memory care options through Sunshine Place
- VA contract requirements for qualifying veterans
Ready to see Riverside in person? Schedule a tour using the contact form at the bottom of this page.
Insurance and What to Bring
Coverage varies by payer and individual plan. Our admissions team reviews Medicare Part A skilled nursing benefits, Medicaid, managed care plans, and private insurance before admission. Veterans with qualifying VA contracts may receive covered short-term or long-term care at Riverside. Bring insurance cards, photo identification, and any active physician orders when you meet with our staff.
For move-in, families typically pack comfortable clothing labeled with the resident's name, personal toiletries, eyeglasses or hearing aids, and favorite small items that make the room feel familiar. Our team provides a full packing checklist during the admissions meeting. Housekeeping and laundry services are available on campus, as described on the amenities page.
Schedule a Tour
Or Get in Touch with Us
4700 Cliffview Drive
Riverside, Missouri 64150
Phone:
816.741.5105
Fax:
816.741.9470